Car trouble? Send it on WhatsApp.
Describe the issue, send photos or video, and answer a few guided questions. We turn that into a structured triage case and manually route qualified leads to a mechanic.
For UK drivers. No app download required.
My Ford Fiesta won't start. The battery light came on yesterday. I can send a video.
We ask follow-up questions about symptoms, warning lights, when it started, whether the car is driveable, and location.
The case is structured, urgency is flagged, and the lead is manually dispatched to a mechanic.
Share photos, voice notes, and videos to give useful context.
Qualified leads are reviewed internally before being sent on.
How it works
A simple flow designed to reduce back-and-forth and improve lead quality.
Message us on WhatsApp
Send a description of the issue, plus any photos, audio, or video that might help.
Answer a few guided questions
We ask practical follow-up questions to understand what happened, how urgent it is, and what kind of help you may need.
We triage and route the lead
Our system prepares a structured case for review, then our team manually dispatches it to a suitable mechanic.
Built for practical first response
This service helps capture the right information early, highlight urgency, and produce cleaner handovers for mechanics.
WhatsApp-first intake for text, photos, audio, and video
Fast, structured triage without long phone calls
Urgency labeling to help prioritise serious issues
Manual review before dispatch in the MVP
Built for UK drivers and independent garage workflows
Clear handover notes for the mechanic
Triage, not diagnosis
We do not promise a confirmed mechanical diagnosis through WhatsApp. The aim is to understand the issue, assess urgency, and help route the case appropriately.
If a vehicle appears unsafe to drive, the case should be treated as urgent and handled accordingly.
Frequently asked questions
Is this a diagnosis service?
No. This is AI-assisted triage and lead qualification, not a confirmed diagnosis. The goal is to understand the issue, assess urgency, and route the case appropriately.
Can I send photos or videos of the problem?
Yes. You can send text, photos, audio notes, and video on WhatsApp to help us understand what is happening with the vehicle.
Do you book the repair automatically?
Not in the MVP. We manually review and dispatch qualified leads to a mechanic rather than running automated booking or payments.
What kinds of issues can you help triage?
Common examples include warning lights, starting problems, noises, smoke, leaks, flat batteries, overheating concerns, and other general vehicle issues that need initial triage.
Need help with a car issue?
Start the triage on WhatsApp and send the details in a format that is easy to review and route.